Privacy Policy

1. Introduction

BikeBikeBike ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This policy applies to all users of our platform, including registrants, event organizers, and visitors.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Date of birth, emergency contact, mailing address, and profile photo
• Registration Information: Athletic category, USAC license number, and responses to registration questions
• Payment Information: Credit card details and billing address (processed securely by Stripe)
• Organizer Information: Organization name, contact details, and banking information for payouts
• Communications: Messages you send to us or other users through the platform

2.2 Information We Collect Automatically

When you use our platform, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Information: Pages visited, features used, and time spent on the platform
• Location Information: General location based on IP address (with your consent, more precise location for finding nearby events)

2.3 Information from Third Parties

We may receive information from:

• Authentication providers (e.g., Google, Apple) if you sign up using social login
• Payment processors regarding transaction status
• Event organizers who share participant lists

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process event registrations and payments
• Send registration confirmations and event updates
• Communicate with you about your account and our services
• Personalize your experience (e.g., showing nearby events)
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to improve our platform

4. How We Share Your Information

4.1 With Event Organizers

When you register for an event, we share your registration information with the event organizer so they can manage their event and contact participants.

4.2 With Service Providers

We share information with third-party service providers who assist us in operating the platform, including:

• Payment processors (Stripe)
• Authentication services (Firebase)
• Cloud hosting providers (AWS)
• Email service providers
• Analytics providers

4.3 For Legal Reasons

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal process
• Protect our rights or property
• Prevent fraud or security issues
• Protect the safety of users or the public

4.4 Business Transfers

If BikeBikeBike is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze platform usage
• Improve our services

Types of Cookies We Use

• Essential Cookies: Required for the platform to function (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with the platform
• Preference Cookies: Remember your settings and choices

You can manage your cookie preferences through our cookie consent banner or your browser settings.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

6.1 Access and Portability

You can access and download your personal data through your account settings. We provide your data in a portable format (JSON).

6.2 Correction

You can update your personal information through your profile settings at any time.

6.3 Deletion

You can request deletion of your account and associated data through your security settings. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or updating your notification preferences.

6.5 Do Not Track

We currently do not respond to "Do Not Track" browser signals.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with support for passkeys and 2FA
• Regular security assessments and monitoring
• Access controls limiting who can access personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for:

• Legal compliance and record-keeping
• Fraud prevention
• Dispute resolution
• Enforcing our agreements

Registration records may be retained longer for historical race results and athletic record purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses.

10. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users between 13-18, a parent or guardian may manage their account and must consent to event registrations.

11. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, visit your security settings or contact us at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact Form

For GDPR-related inquiries, you may also contact our Data Protection Officer at [email protected].